Shopping Info

【茶學家 Tea Scholar】 Outstanding Taiwan Tea

Payment options


本網站提供信用卡與 PayPal 兩種付費方式。
如果您使用 PayPal 將會額外收取 2% 手續費。
有任何問題可以透過右下角的 messenger 對話按鈕或是 email 跟我們聯繫。

You can use credit cards and PayPal as payment on our website.

There's 2% handling fee if you use PayPal as payment.
Should you have any inquiries, you can reach us by email or contact us by messenger (the icon on the bottom right hand corner)

Email: TeaScholar.com@gmail.com

Shipping & delivery


台灣、香港、澳門採用順豐快遞寄送,可以寄至順豐智能櫃。其他國家、地區則使用 EMS 寄送。
若寄送時有關稅,需自行支付關稅。

For orders to Taiwan, Hong Kong, or Macau, the items will be shipped by SF Express or shipped to SF Express Smart Locker. For orders to other countries, the items will be shipped by EMS service. 

When there are customs and import charges, you are responsible for paying the fees. 

台灣茶葉 運費, 茶學家運費, Teascholar Shipping, Tea Scholar, Worldwide Shipping, Shipping Fee, Delivery

Order tracking


如何查詢訂單進度? 
請點選「訂單查詢」頁面,輸入您購買時所使用的[訂單編號]和[認證號碼],即可查詢該訂單的處理進度。

有任何問題可以透過右下角的 messenger 對話按鈕或是 email 跟我們聯繫。

 

How do I check the order status?

Please go to Order Status and key in your Order Number and the Verification Code to see the latest status of your order.

Should you have any inquiries, you can reach us by email or contact us by messenger (the icon on the bottom right hand corner).

 

Email: TeaScholar.com@gmail.com

 

Sales & refunds


由於各國茶葉對於進出口有不同要求與限制,如果您購買後有任何問題請直接透過右下角的對話按鈕或是 email 跟我們聯繫。將會有專人為您服務。

There are different regulations and restrictions regarding the import and export of teas in different countries. If you have any inquiries after you’ve placed an order, please contact us by messenger (the icon on the bottom right hand corner) or email. We will be at your assistance.

Email: TeaScholar.com@gmail.com

rules for reward points


加入會員即可獲得 100 現金積點,現金積點有效期限為 30 天。

會員購買每 1500 台幣,在訂單歸檔後可獲得 60 現金積點,有效期限為 90 天。

現金積點可以在訂單滿 1000 台幣時折抵最高 5% ,每一積點折抵台幣一元。

 

You can get 100 reward points while regester a new member. The reward points will expire in 30 days.

Every member purchase over every 1500 NTD, will get 60 reward points after the order be archived.

Every reward point redeem 1 NTD, and can be use on oders over 1000 NTD.

The maximun of the redeem amount is 5% of the order.

Privacy


《茶學家》網站(以下稱本網站)由多買股份有限公司(以下稱本公司)所經營,本公司十分重視您的隱私權保護,將依個人資料保護法及本隱私權政策蒐集、處理及利用您的個人資料,並提供您對個人資料權利之行使與保護。若您對本網站的隱私權之聲明、以下相關告知事項、或與個人資料保護相關事項有任何疑問,請與本網站客服人員聯絡;若您不同意本隱私權政策之全部或部分內容,請您停止使用本網站服務。

Tea Scholar website (hereinafter referred to as “the Site”) is operated by DUOMAI TAIWAN CO., LTD. (hereinafter referred to as “the Company”). Your privacy is respected and important to us. We will collect, use, and protect your personal data in accordance with Personal Data Protection Act and this privacy policy. Should you have any concerns regarding the privacy statement on our website, the following notice, or personal data protection, please contact our customer service. Should you disagree any part of our privacy statement, please stop using the Site immediately.

如果您有任何問題,請 Email 和我們聯繫。

If you have any inquiries after you’ve placed an order, please contact us by email.

Email: TeaScholar.com@gmail.com

 

一﹑ 本隱私權政策適用範圍 Scope of Privacy Policy

請您在使用本網站服務前,確認您已審閱並同意本隱私權政策所列全部條款,若您不同意全部或部分內容,則請勿使用本網站服務。

Please read and confirm our privacy policy before using the service on the Site. Should you disagree any part of our privacy statement, please stop using the Site immediately.

本隱私權政策僅適用於本網站對您個人資料所為蒐集、處理與利用,不及於其他非本公司所有或控制之其他公司或個人。您可能經由本網站連結至其他第三方所經營之網站,其他第三方所經營之網站所為之個人資料之蒐集係依其網站之隱私權政策規定處理,與本公司無涉。

This privacy policy only applies to collecting, processing and using your personal data by the Site, and does not cover any matters irrelevant to the Site or apply to any persons not commissioned by us or not involved in the management of the Site. You may access other sites which are not affiliated with us via the Site. The Company is not liable for the privacy policy of other sites and how they collect your personal data.

 

二﹑ 個人資料蒐集、處理及利用說明 How we collect, process, and use your personal data

本網站為了提供電子商務服務、售後服務、履行法定或合約義務、保護當事人及相關利害關係人之權益、行銷、客戶管理與服務、以及經營合於營業登記項目或組織章程所定之業務等目的,有可能會透過Facebook或類似社群服務系統,於取得您的同意後,蒐集您的姓名、聯絡方式(包括但不限於電話、e-mail及地址等)、為完成收款或付款所需之資料、IP位址、及其他得以直接或間接識別使用者身分之個人資料。

In order to provide e-commerce and after-sales service, fulfill statutory and contractual obligations, protect the rights and interests of the person or stakeholders, promote our products and services, manage and serve our customers, and operate businesses that are in compliance with the business registration items and the by-laws of the Company, we may collect data such as your name, contact details (including but not limited to phone numbers, emails, and addresses), IP addresses, information associated with payments, or other personal information that we can directly or indirectly identify website users after we have acquired your consent via social media sites such as Facebook.

本網站所蒐集的足以識別使用者身分的個人資料、消費與交易資料,或日後經您同意而提供之其他個人資料,都僅供本網站於其內部、依照蒐集之目的進行處理和利用。除依法應提供予司法、檢調機關、相關主管機關,或與本公司協力廠商為執行相關活動必要範圍之利用外,本公司將不會任意將您的個人資料提供予第三人、或移作蒐集目的以外之使用。本網站會持續保管、處理及利用相關資料。

The data collected by the Site including the personal information enough to identify the user, transaction details, or other personal information you agree to share with us, is processed and used internally within the Site with the exception for exchanging information with judicial, prosecutorial organs, relevant competent authorities or with our affiliates for marketing purposes. The Company will not arbitrarily provide your personal data to third parties or use it in a different purpose. The Site will continue to keep, process and use related data. 

為提升服務品質,本網站會紀錄使用者的IP位址、以及在本網站相關網站的瀏覽活動(例如,您所使用的裝置、所點選的網頁)等資料,但是這些資料僅供作流量分析和網路行為調查,以便於改善本網站的服務品質,不會與特定個人相聯繫。

To optimize the quality of our service, the Site will record your IP addresses and other data including your browsing activities such as what device you use and which webpage you visit on our website. The data is collected solely for the investigation of traffic analysis and online consumer behaviors in order to improve the service quality on the Site. The data will not be used to identify any individuals.

當本公司或本網站被其他第三者購併或收購資產,導致經營權轉換時,本公司會於事前將相關細節公告於本網站,且本公司所擁有之全部或部分使用者資訊亦可能在經營權轉換的狀況下轉移給第三人。

When the transfer of management takes place because the Company or the Site is acquired or merged into a thirty party, we will announce the details of information on the Site in advance, and all or part of the data we have collected will be transferred to the third party under this particular circumstance.

 

三﹑ Cookie 技術 Use of Cookies

為便於日後的辨識,當您使用本網站服務時,本公司可能會在您的電腦上設定與存取 Cookie。

您可以經由設定您的個人電腦或上網設備中瀏覽器,取消、或限制Cookie技術的使用。當您關閉Cookie時,可能會造成您使用本網站服務時之不便利或部分功能關閉。 

In order to facilitate future identification, when you use the services of the Site, the company may set and access cookies on your computer.

You can cancel or restrict the use of cookies in your browser’s settings or computer settings. When you disable or delete cookies, it may cause inconvenience or some functional restrictions when you use the services of the Site. 

 

四﹑ 保密與安全性 Data Security

本網站將以合於產業標準之合理技術與程序,維護本網站個人資料之安全。

您可以請求查詢、閱覽本人的個人資料,當您的個人資料有變更、或發現您的個人資料不正確,您可以向本網站要求修改或更正。

本公司之員工,僅於其為您提供產品或服務之需求範圍內,對於您的個人資料得為有限之接觸。當蒐集個人資料之目的消失或期限屆滿時,您可要求刪除、停止處理或利用個人資料。

為了保護您的帳戶及個人資料的安全,請您不要任意將個人帳號、密碼提供予第三人獲允許第三人以您的個人資料申請帳號、密碼,否則相關責任由您自行承擔。

The Site will maintain the security of your personal information with reasonable technology and procedures that conform to the industry standards.

You can look up and read your personal information. When you need to change your information or when you find out incorrect data about you is recorded, you can ask the Site to revise or correct it.

The staff of our company have limited access to your data only within the scope of their needs to provide you with products or services. When the purpose of collecting personal data disappears or the period expires, you may request us to delete, stop processing, or use your personal data.

In order to protect the security of your account and personal information, please do not provide your account details and password to a third party or allow a third person to apply for an account with your personal information; otherwise you will bear the relevant responsibilities.

 

五﹑ 隱私權政策之修訂 Changes to this Policy

本網站有權隨時修訂本隱私權聲明及相關告知事項,並得於修訂後公佈在本網站,不另行個別通知,您可以隨時在本網站上詳閱修訂後的隱私權聲明及相關告知事項。

The Company has the right to modify this privacy policy and the content of the Site at any time. The change statement will be announced at the same location on the website and will not be notified to members individually. You can find the detailed information about the amended privacy policy and announcements on the Site at any time.

若您不同意隱私權政策變更或修改之相關內容,本網站將尊重您的決定,但依照該服務之性質與條件,您可能因此無法使用該服務或完成相關交易,請停止繼續使用本網站服務,並依隱私權政策通知本公司停止蒐集、處理及利用您的個人資料。

If you do not agree on the content of the amended privacy policy, we will respect your decision. However, in accordance to the nature and conditions of our services, you may not able to use the service or complete the transaction. Please stop using our website and notify us to stop collecting, processing, and using your personal data in accordance with our privacy policy.

 

六﹑ 準據法及管轄權 Governing Law and Jurisdiction

您在本網站所進行的所有線上訂購、交易或行為,以及本約定條款及相關網頁上之約定,都以中華民國法令為準據法。因本契約發生訴訟時,雙方同意以台灣台北地方法院為第一審管轄法院。契約條款如有疑議時,應為有利消費者之解釋。

All agreements related to your actions, orders, transactions, and other terms and conditions shall be governed and construed in accordance with the laws of R.O.C. Taiwan. Should any legal disputes arise, both parties agree that Taiwan Taipei District Court shall be the first instance of jurisdiction. In any case of doubt, the contract should be interpreted in favor of consumers.